Privacy Policy

At Shimla Store, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (securely processed via trusted gateways)

  • Purchase history

  • IP address and device/browser information

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Provide customer support and service updates

  • Improve your shopping experience

  • Send promotional offers (only with your consent)

  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Payment processors (e.g., JazzCash, Easypaisa, or PayPal)

  • Shipping partners for delivery purposes

  • Analytics tools (e.g., Google Analytics)

4. Cookies

We use cookies to:

  • Improve site performance

  • Store your preferences

  • Track usage for better service

You can control cookies via your browser settings.

5. Data Security

We use encryption, secure servers, and verified third-party services to protect your personal information from unauthorized access.

6. Your Rights

You may:

  • Request access, correction, or deletion of your personal data

  • Opt out of marketing emails anytime

7. Policy Changes

This Privacy Policy may be updated occasionally. Any changes will be posted here with a revised effective date.