Shipping Policy

At Shimla Store, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy for details on delivery times, costs, and procedures.

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1. Shipping Locations

We currently ship all over Pakistan. For international orders, please contact us before placing your order.

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2. Delivery Time

• Processing Time: 1–2 business days

• Standard Delivery: 3–7 business days depending on your location
  Note: Delays may occur during holidays or due to courier disruptions.

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3. Shipping Charges

• Flat Rate: [e.g., PKR 200 per order]

• Free Shipping: On orders above [e.g., PKR 3,000]

• Final shipping cost is shown at checkout.

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4. Order Tracking

Once your order is dispatched, we will send a tracking number via SMS or email so you can monitor your delivery status in real-time.

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5. Missed or Delayed Deliveries

If you don’t receive your order within the expected timeframe:

• Contact our support team at [Insert Email or WhatsApp]

• We’ll coordinate with the courier service to resolve the issue promptly

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6. Incorrect Address

Please make sure your shipping address is correct at checkout. Shimla Store is not responsible for delays or failed deliveries due to inaccurate addresses.

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7. Damaged Packages

If your package arrives damaged, please take photos and contact us within 24 hours of delivery. We will arrange a replacement or refund depending on the situation.